Sales Training Sales Tips Blog

Feb 4, Sales Managers and Trainers – Want ideas for your meetings and presentations

Sat, 04 Feb 2012 12:52:26 GMT

Free sales training ideas and meeting content that you can use to give you inspiration for presentations or discussions. Running sales teams and presenting training on a regular basis means that you have to come up with new ideas and innovative viewpoints that not only work but keep people interested and focused. Well here is a resource that will help you to do just that.
The Sales Buzz back Issues The Sales Buzz is the newsletter e-zine that we send out from the website Sales-Training-Sales-Tips.com.
Sales tips Selling techniques Objection handling Appointment setting Growing small businesses Managing sales team performance
In each edition you will find sales tips, techniques, and viewpoints and discussion topics from the perspective of a working sales manager. You can see all the back issues, no charge, no leaving your details, and we don’t even ask for your email address unless you want to subscribe to the new editions of the free Sales Buzz which will be sent out weekly. To see over 150 back issues that you can click the image above or go to The Sales Buzz – Back Issues
The Sales Buzz is published by the website sales-training-sales-tips.com

Feb 4, Motivational Quotes

Sat, 04 Feb 2012 11:12:36 GMT

Because I subscribe to lots and lots of sales trainers, nlp-coaches, etc. in social media I can barely go online without reading motivational quotes and

Feb 4, Look for rejections

Sat, 04 Feb 2012 11:09:03 GMT

In the sales world, rejections are something we cannot avoid. Most of the time, we find more rejections than closing. Many sales people feel bad when

Feb 2, Motivating Quotes and Tips for Sales People

Thu, 02 Feb 2012 21:43:28 GMT

Motivating quotes and tips for sales people with real examples of how and when to use them to get the best results for yourself, your team, and to grow your business.

Feb 1, Does it Stop You Selling?

Wed, 01 Feb 2012 23:19:16 GMT

Knowing how to use this one question can completely reframe your viewpoint on the obstacles that you used to think were preventing you making sales. There are some obstacles that sales people see as complete blocks to winning sales. These can be problems with suppliers, pricing issues, competition, administration... The sales stoppers mount up in the sellers mind. Their internal pictures magnify the problems to a point where closing a sale takes second place to the perceived obstacles. See the examples of how a sales manager used a powerful question to change the perceptions of his sales team and reframe their viewpoints of obstacles to sales. In this week’s free newsletter e-zine we look at another one line phrase in the form of this great question: Does it stop you selling? See this week’s edition of the free newsletter e-zine The Sales Buzz…
The Sales Buzz is published by the website Sales-Training-Sales-Tips.com

Jan 30, Overcoming Job Objection

Mon, 30 Jan 2012 20:24:02 GMT

I started advertising on Craigs list. Most of those who call are disappointed because they were looking for a job, even though the ad clearly states compensation

Jan 29, Sales Training and Sales Tips online from a Working Sales Manager and Trainer

Sun, 29 Jan 2012 23:37:33 GMT

Sales Training and Tips presented online by a successful manager and trainer, the site for anyone that wants to increase results, or grow their own business.

Jan 28, NLP Sales Training Course – Review and comments

Sat, 28 Jan 2012 14:17:55 GMT

Professional Selling have just released their online NLP sales training courses that claims to use Neuro Linguistic Programming to increase results. But, does it work, and is it value for money. Up to now if you wanted to really train yourself, or your sales people, in how to use NLP to increase sales, you first had to go through the lengthy process of becoming competent in NLP. This is something I’ve done and it was very worthwhile, but it’s expensive and time consuming. Yes there are courses published by sales training companies that claim to include NLP. And, there are NLP practitioners that say they can train you in sales. But in my 20 years of managing and training sales teams I have not come across a course that effectively combines both. So when I saw the NLP Sales Training course form Professional Selling I opened it up hoping that finally there was a useable training course that would give sales individuals, and managers and trainers, a way of evolving to the next level in the ongoing development of selling skills.
As I reviewed the training I wanted to know: Does it work Is it value for money
The course author, Cris Maitland, has many years of real selling experience, and this comes through in the practical way he takes the student through the course. At first you may be surprised that the opening chapters focus on you and not selling to a customer. This is part of the process that aims to change you as a sales person rather than just your actions when selling. The result is a change in how you approach the sale and the interaction between you and the customer or prospect. In fact the NLP training is so effective that it will make great improvements to all your interactions with people both professionally and socially.
So we know the course works, but is it value for money? The course gives you:

A 100-page fully illustrated workbook

Over 15 hours of audio personally recorded by the author

10 NLP exercises to help you become mentally prepared

An 8-page client meeting record for you to use

Training of value to both new and experienced sales people

I’m Stephen Craine from the website Sales-Training-Sales-Tips.com. I’m currently using this course with one of my sales teams and I can recommend it to you as both an effective training course that works, and great value for money. You can see more information on what the course will do for you buy going to the Professional Selling website...

Jan 26, My Favourite Sales Motivation Quote Relating To Price

Thu, 26 Jan 2012 20:02:46 GMT

Here's my favourite sales motivation quote that my boss used to hammer into us when we complained that our services were not the cheapest on the market.

Jan 24, Sales Training Newsletter - How Experience and Knowledge are passed down

Tue, 24 Jan 2012 20:19:55 GMT

Sales experience and knowledge is passed down through generations of professionals as quotes and phrases. Many sales people hear common motivational sales quotes and phrases and fail to see their powerful potential. These pearls of wisdom are freely available and all around us. Think about a popular motivating quote such as: Move from Blame to Aim A simple phrase that would be ignored by sales people that can't see the potential. But if you see this phrase as a nugget of knowledge from sales professionals with years of experience, and then look deeper into what it really means, you can start to gain the benefits. In this week's newsletter from the website Sales-Training-Sales-Tips.com we look at how to get the full potential from Motivating Sales Quotes...
The Sales Buzz free newsletter is published by the website Sales-Training-Sales-Tips.com...

Jan 23, Flipcharts for Training Sessions

Mon, 23 Jan 2012 23:14:47 GMT

The latest of the motivational or sales quotes to be sent in. Get back to basics that work with this sales tip from Jay Buckley: Turn your PowerPoint

Jan 21, Sales Training Courses - everything you need to be successful

Sat, 21 Jan 2012 13:11:27 GMT

Sales training courses: Developed by a working trainer and manager. Tested in real situations with real customers. Proven successful by thousands of professional sellers.

Jan 20, More Motivational Sales Quotes

Fri, 20 Jan 2012 19:25:17 GMT

Motivating Sales Quotes can hide pearls of wisdom passed down and around for you to gain an advantage with a click. At Sales-Training-Sales-Tips.com we are collecting Motivational Quotes and phrases and sharing them with our visitors. Here's two quotes from a well respected source: From the website Appeler.com: Because I subscribe to lots and lots of sales trainers, nlp-coaches, etc. in social media I can barely go online without reading "motivational quotes" and usually I have heard the same quotes hundreds of times before already. And that is probably because they are pretty decent quotes and can have a positive effect. Hear are two quotes that I really like that I had not heard untill recently. Maybe they can´t be categorized as "motivational" but good quotes none the less: Small shifts create seismic differences. Take a step, and the bridge will appear.
See more motivating quotes and phrases and share your own at Motivating quotes...
You can share your favourite quotes with us on the website. We will be publishing an eBook of the very best motivators and if yours makes into the book we'll send you a free copy. Share your quotes at Motivating quotes...

Jan 18, A motivational quote well worth thinking about

Wed, 18 Jan 2012 23:22:29 GMT

A very deep and meaningful sales quote that comes from the knowledge and experience of Cris Maitland from the Professional Selling website. Think about

Jan 18, Success

Wed, 18 Jan 2012 00:01:35 GMT

Success is going from failure to failure without the loss of enthusiasm. I like that Sean and it's one I haven't heard before. That will make it into

Jan 17, No problems only opportunities

Tue, 17 Jan 2012 12:41:51 GMT

Each problem brings an opportunity is how I look at challenges including the big one of to-day's volatile economy. It is natural to look at a negative

Jan 17, My #1 Rule of Good Sales

Tue, 17 Jan 2012 12:39:00 GMT

You never know until you ask. Whether used to find an underlying objection, to find the decision-maker, or to start the close, asking a good question

Jan 16, Latest Free Sales Training Newsletter

Mon, 16 Jan 2012 22:40:32 GMT

What's your favourite motivational quote or phrase? Share it with us and we'll share ours with you. It can be a serious inspirational quote that boosts your motivation levels and gets you buzzing. Or, it can be a real cheesy sales mantra that has been repeated so often it is embedded in your mind.
Do motivating quotes work We also discuss whether motivational quotes and phrases work. There are some techniques that you can use to make them have an impact and motivate changes that increase sales. See this week's free Sales Training Newsletter to find out more and share your quotes and phrases with us at The Sales Buzz...
The Sales Buzz is the free newsleter from the website www.sales-training-sales-tips.com

Jan 16, Why Rejection is Good

Mon, 16 Jan 2012 22:12:19 GMT

This is really cheesy but it works to keep me going... Every No you get brings you closer to a Yes. When you get hit with yet another rejection just

Jan 16, The ABC of sales

Mon, 16 Jan 2012 20:45:55 GMT

Back in the days when I started in Direct Sales this was drummed into us repeatedly by managers. The ABC of sales is to Always Be Closing. There was

Jan 15, Sales Tips to find your prospect's secret desires

Sun, 15 Jan 2012 14:56:47 GMT

Prospects don't tell you what they really want.
Would you tell a sales person all the things you want a new dress or pair of jeans to do for you? How you want it to make you feel, or why you really want to look good in front of certain people. And what about B2B sales. Customers don't offer information such as: I need to get this buying decidion right to save my business or to keep my job. All buyers will have hidden desires, and if you can give them hope of gaining those desires, by buying your products or services, you will have a lot more success. On this page of the Sales Training Sales Tips website we gve you Sales Scripts to discover secret desires...
Sales Scripts to discover desires is a page on the website www.sales-training-sales-tips.com

Jan 11, NLP Sales Training Course

Wed, 11 Jan 2012 23:32:58 GMT

NLP sales training course. A review of the Professional Selling Program that will make powerful positive changes to the results of you or your team.

Jan 8, Online Affiliate Program Free Newsletter Back Issues

Sun, 08 Jan 2012 16:12:35 GMT

Online affiliate program free newsletter back issues that let you see what you can gain from having it delivered directly to your inbox so you can see all the updates.

Jan 5, Affiliate Sales Copy for Combined Sales Courses Package

Thu, 05 Jan 2012 00:06:00 GMT

Affiliate sales copy for combined sales courses package to make it easy for you to promote click throughs and generate sales to earn you money.

Jan 4, Affiliate Program Images to Make earning Money Online Easier

Wed, 04 Jan 2012 22:53:53 GMT

Affiliate program images and their code to help you to make money with the friendliest program online that offers full support and instructions to get you started.

Dec 16, VP of Business Development

Fri, 16 Dec 2011 21:37:22 GMT

Is there a standard percentage that one should allow in expenditures when chasing down a job? For example, does it make sense to spend $20,000 pitching

Dec 15, Subliminal Messages Training for Sales Professionals

Thu, 15 Dec 2011 13:53:05 GMT

Subliminal messages go directly to your unconscious mind and overcome the things that you know are holding you back while adding power to your existing sales skills.

Dec 12, New to sales? Want to know what your first step should be?

Mon, 12 Dec 2011 23:57:51 GMT

If you're new to sales and want to know the first steps to success see this week's free sales training newsletter, the Sales Buzz. If you run your own small business or sell your own products or services you may not be an expert at selling. To be successfull you need to know where to start, how to find out what you don't know, and what to do about it. In this edition of the Sales Buzz we look at how inexperienced sellers can quickly start to earn money from selling. Learn why you should move from being Unconsciously Incomepetent to Consciously Incompetent.
I’m Stephen Craine from the website Sales-Training-Sales-Tips.com. Working with some of the best sales professionals I’ve developed selling techniques that work in the real world, not just in sales training classrooms.
The Sales Buzz – Free Newsletter The Sales Buzz is free. You can view this week’s edition, with no obligation, no catch, and you do not even have to leave your email address or name. If you like it we hope you will sign up and have the free weekly newsletter delivered to your inbox. Take a look at this week’s Sales Buzz and then decide that you want it weekly. Open the
The Sales Buzz free sales training newsletter is published by the website www.sales-training-sales-tips.com

Dec 11, Free eBook Accelerated Sales Training Course

Sun, 11 Dec 2011 19:51:48 GMT

Free eBook on accelerated sales training course is the quickest way to create and improve a sales pitch by focusing on the important key elements of each stage of a proven process.

Dec 11, Basic Sales Training Course for individuals and presentation to sales teams.

Sun, 11 Dec 2011 16:25:00 GMT

Basic sales training gives you a free sales training course and shows you the sales techniques for new sales people and self employed and small business owners

Nov 3, In This Week’s Free Sales Buzz Newsletter – Selling is all about emotions, or is it?

Thu, 03 Nov 2011 22:34:57 GMT

Should we be targeting prospect’s emotions with our sales and marketing pitches or should we sell with logic?
Does impulse selling work and if it does in which markets is it most effective. Can you really close more sales by getting prospects to say yes with their emotions. These are important questions that sales people should find the answers to if they want to increase sales.
There is a battle between a buyer’s emotions and their logic every time they make a decision whether to buy or not. And you might be surprised to know that emotions can control logical decisions without us knowing. See more on emotional sales techniques and how they can be used to close more sales in this week’s free sales training newsletter e-zine The Sales Buzz...
The Sales Buzz – Free Newsletter I’m Stephen Craine from the website Sales-Training-Sales-Tips.com. Working with some of the best sales professional s I’ve developed selling techniques that work in the real world, not just in sales training classrooms. The Sales Buzz is free. You can view this week’s edition, with no obligation, no catch, and you do not even have to leave your email address or name. If you like it we hope you will sign up and have the free weekly newsletter delivered to your inbox. There is a new issue every week with a sales related topic. We keep it brief and focused on sales training with links at the end so you can get more information if the subject interests you. We get lots of questions into the website and often we use these questions from sales people, like you, as the basis for the training articles. Take a look at this week’s Sales Buzz and then decide that you want it weekly. Open the The Sales Buzz...
The Sales Buzz free sales training newsletter is published by the website www.sales-training-sales-tips.com

Oct 26, Sales Objection - I want to think about it

Wed, 26 Oct 2011 21:47:01 GMT

In this week's free sales training newsletter: How to overcome the common objection, I want to think about it. We all get it, and it can stop us closing sales. So take a look at this week's newsletter and see how to stop it stopping you being successful. Open the Free Sales Buzz..
A sales idea for small business in the uk An idea to increase sales from your existing customer base. Whether you're selling B2B or direct sales to the public, even retail sales could benefit from this idea. Pick up the idea in this week's Free Sales Buzz..
A Free Sales Training E-zine The Sales Buzz is free. You can view this week’s edition, with no obligation, no catch, and you do not even have to leave your email address or name. If you like it we hope you will sign up and have the free weekly newsletter delivered to your inbox. There is a new issue every week with a sales related topic. We keep it brief and focused on sales training with links at the end so you can get more information if the subject interests you. We get lots of questions into the website and often we use these questions from sales people, like you, as the basis for the training articles. Take a look at this week’s Sales Buzz and then decide that you want it weekly. Open the Sales Buzz
The Sales Buzz free sales training newsletter is published by the website www.sales-training-sales-tips.com

Oct 26, handling objections

Wed, 26 Oct 2011 20:23:00 GMT

If a customer objects to the sale with I need to think about it, what are some proper techniques to getting past this objection? Comment from Stephen Craine:

Oct 20, What do business women need to relax?

Thu, 20 Oct 2011 18:43:21 GMT

What do business women want in a recreation centre to help them relax? I am an interior design student in the graduation stage. For my graduation project

Oct 11, Free Training Online - Body language for sales and business

Tue, 11 Oct 2011 21:02:24 GMT

Free body language training that gives you a great advantage in sales, business meetings, and your personl life.
Over the last few weeks we have featured a series of free training videos from the Body Language expert Nicolas Fradet. Visitors to the website and readers of our newsletter have given us very positive feedback. For anyone that wants to add a very efective skill to their existing sales techniques and interpersonal abilities these videos are a must.
Free Body Language Videos available for a limited time The set of 3 videos are about to be taken offline... I did say they would only be available for a limited time... So if you want to see them and learn how they can help you, you need to do it now. Here are the videos: Read your boss in 3 seconds Create a great first impression 5 techiques everyone in sales and business should know
If your wise enough to understand the advantage that understanding body language can give you... Take a look at something that I can recommend as a valuable addition to your skill sets... Nicolas Fradet offers you everything you need to know about your body language, your customers non verbal messages, and what other people are really saying... Take a look at this: The Body Language Stress ball formula...

Oct 9, In This Week’s Free Sales Buzz Newsletter – Why Some Salespeople Make A Basic Mistake When Closing

Sun, 09 Oct 2011 22:11:06 GMT

Have you ever wondered why some people can’t close sales. Or why some sellers make a very basic mistake without knowing it. In this edition of the Sales Buzz we look at a basic mistake that stops sellers closing a sale and how they can easily change their actions and their results. We discuss 3 reasons why some people don’t ask for a sale, even though they think they have done or don’t need to. This can happen to anyone so it’s worth taking a look.
Make sure you’re not making basic mistakes In this week’s edition of the free sales training newsletter and e-zine, make sure you are not making basic mistales that are stopping you selling. Open The Sales Buzz...
I’m Stephen Craine from the website Sales-Training-Sales-Tips.com. Working with some of the best sales professionals I’ve developed selling techniques that work in the real world, not just in sales training classrooms. In this week’s Sales Buzz I offer you my experience of working with target achieving sales professionals and give you an insight into what makes some people new to sales, and experienced people, make mistakes without knowing they are doing it, and how to change. See the latest edition of the Sales Buzz Sales Training Newsletter, it’s free, with no cost, so what have you got to lose, open The Sales Buzz...
The Sales Buzz – Free Newsletter The Sales Buzz is free. You can view this week’s edition, with no obligation, no catch, and you do not even have to leave your email address or name. If you like it we hope you will sign up and have the free weekly newsletter delivered to your inbox. There is a new issue every week with a sales related topic. We keep it brief and focused on sales training with links at the end so you can get more information if the subject interests you. We get lots of questions into the website and often we use these questions from sales people, like you, as the basis for the training articles. Take a look at this week’s Sales Buzz and then decide that you want it weekly. Open the Sales Buzz...
The Sales Buzz free sales training newsletter is published by the website www.sales-training-sales-tips.com

Oct 9, Senior Team Leader, The Utility Warehouse Discount Club

Sun, 09 Oct 2011 12:29:07 GMT

With a large team of self-employed distributors all over the UK I am confident that these sales tips will increase their activity and results. This will

Oct 7, Telemarketing Tips on Telesales Motivation

Fri, 07 Oct 2011 21:44:50 GMT

Telemarketing tips on motivation for telesales, cold calling, and making sales appointments, that will lose your fear of rejection and get you picking up the phone.

Oct 7, Appointment Setting and Sales Appointment Cold Calling Tips

Fri, 07 Oct 2011 21:05:29 GMT

Appointment setting and cold calling tips already being used by working sales professionals that will fill your sales diary with potential money making opportunities.

Oct 7, Effective Cold Calling Questions for Sales Appointment Calls.

Fri, 07 Oct 2011 20:22:20 GMT

Effective cold calling questions is part of the free sales appointment training and shows you how to qualify a prospect as a potential customer and someone you could sell to now or in the future.

Oct 7, Cold Calling Scripts - Test How Effective Your Appointment Setting Cold Calls Ar

Fri, 07 Oct 2011 19:40:28 GMT

Cold calling scripts. Use this test and see how effective your sales appointment cold calls are at grabbing the prospects attention and motivating them to listen to you.

Oct 7, Free Sales Training on Appointment Setting Cold Calls

Fri, 07 Oct 2011 19:25:05 GMT

Free sales training on appointment setting that will show you the key elements to building your own free cold calling scripts and increasing your sales opportunities.

Oct 5, Direct Sales Techniques for Appointment Setting Cold Calls

Wed, 05 Oct 2011 22:39:33 GMT

Direct sales techniques and free training on appointment setting cold calls for the direct market. The first question you ask the prospect. What should it be?

Oct 5, Cold calling Script for the Questioning Stage of Sales Appointment Calls

Wed, 05 Oct 2011 22:23:55 GMT

Cold calling script that shows you how to ask questions to qualify prospects on sales appointment calls.

Oct 4, Free Training on Reading Body Language and Non Verbal Communication

Tue, 04 Oct 2011 23:22:02 GMT

Have you been trained in reading body language. If you work in sales or management you should be. If your company are not training you it’s time to do it yourself. For a limited time body language expert Nicolas Fradet has 3 videos online and they are free to watch.
Picking up signals from your clients, and customers is just as important as sales techniques. If you don’t see that your prospect is giving off subtle signals that they are losing interest in you it can cost you the sale. And what about the signals that you send out, are they always the best ones to help the sale along.
Reading body language and controlling your own non verbal communications is one way to give yourself a big advantage in sales and management. It is also really useful in social and family interactions. If you would like now to learn the basics of body language so that you can read your clients or your boss, give the right signals during your presentations, and be aware of what the people you talk to really think, watch the 3 free videos from Nicolas Fradet.
They will only be available for a few more days so take a look now before they are taken off line.
What can you get from the free video series:

How to close more sales
Succeed at job interviews
Influence your colleagues
Read your boss
Be seen as an authority in your workplace

To watch the videos just follow the link and opt in, don’t worry you don’t have to buy anything, in fact there is nothing to buy, just straight forward basic body language training that is presented in such a simple format that you will be using it today. Seriously, one of my sales team watched the videos and within a few minutes he was starting to read people like he had been doing it for years. See the free videos while you have the chance by opting in at Nicolas Fradet body stress ball videos

Oct 4, Sales Training Sales Tips Affiliate Program

Tue, 04 Oct 2011 21:39:12 GMT

Sales training sales tips affiliate program gives you 30% commission on every sale of the eBooks on the site. Unique professional training workbooks with a proven track record of success.

Oct 4, Starting an Affiliate Program – A 6 step guide to making money online

Tue, 04 Oct 2011 21:26:18 GMT

Starting an affiliate program by following 6 steps to set up your sales pages complete with images and promotional text, plus we show which links to use to get the best results.

Oct 4, EBook Affiliate Program

Tue, 04 Oct 2011 18:34:12 GMT

EBook affiliate program giving you 30% commission on sales training and job interview preparation workbooks and courses. Earn money online with a simple program from a friendly website.

Oct 1, A Sales and Self Development Technique: Learned from two small birds and a bag of nuts

Sat, 01 Oct 2011 11:18:42 GMT

I’ve just been given a unique lesson in sales motivation and personal development by two small garden birds that was so absolutely priceless it was almost spiritual. There are some moments in your life when you think, ‘Was I just sent a message,’ and you learn a great lesson that gives you the kick stat that you need. I sat in my garden taking a coffee break from answering questions on my sales training website. And you know when you get those quiet, peaceful moments , you become totally absorbed by where you are, no noise, and for a few seconds your mind actually does relax and takes a break. I became aware of 2 small birds in a shrub a safe distance from me. Closer to me is the feeding net packed with seed. I could see both the birds looking at it, taking a few hops up the shrub branch and then moving back into their comfort zone. One of the birds took the opportunity and flew the short distance to land on the feeder. It wasn’t far, just a step away, but it was a challenge, a risk, and after thinking about what the gains could be the bird went for it. The bird was safe and sat there munching away on the nuts and seeds. It kept looking around and watching for any threats, but to be honest there was no real danger, I couldn’t have caught it if I wanted to. The other little bird? Stayed in the shrub, never took the opportunity, didn’t get the food, and I sat in this peaceful calm place and thought: birds, people, nature, the patterns of our world, we’re all the same. When I went back to my computer I had received the message below. Guess what I did next...
Hi Stephen, Hope you are well, I’ve sent you this free self development video because I think it will be a benefit to your website visitors. You can opt into see it at: Free Sales & Self Development Video...
Your visitors have the opportunity to learn a simple and easy way to create positive experiences whenever they meet: Someone new A new client Co-worker or boss And the techniques work great in social situations.

The presenter walks you through his “PEERS” system that really makes a powerful first impression in a friendly way that will have a positive impact. It’s a very honest view into rapport building that gives people the opportunity to add great interpersonal skills to the techniques they already have. All your visitors need to do is, like you, click the link or the image and opt in to watch the free video, don’t worry there’s nothing for sale. Look forward to hearing from you Nicolas Fradet

Nicolas Fradet Free Video.com

Sep 29, Sales Tips They Don't Teach on Training Courses

Thu, 29 Sep 2011 22:57:49 GMT

Sales Tips, direct sales tips, free sales training, and small business marketing ideas from my experience as a working sales manager that you won't see on sales courses.