Telesales Training to Stop
Send Me Information Objection

Whatever type of calls you make you probably get some prospects that ask you to send them information when you try and close the sales or gain their agreement to an appointment or other action.

It’s a common objection that often stops Telesales, Sales Appointment makers, and Telemarketers.

On this page we show you how you could be causing that objection.

I’m a working sales manager and this telephone sales tip comes from my hands on experience of running and training sales teams.

As a sales manager I am constantly monitoring sales and appointment calls and looking for ways to increase results.

While listening to my teams making telesales calls I noticed that whenever the word ‘Interested’ was used in the call many prospects responded to the closing line with a request to be sent some information.

I checked my theory by comparing the number of prospects that asked for information across a wide range of sales and sales appointment calls.

I recorded responses and objections from calls with some using the word interested and others not.

The results were conclusive:

If the word interested was used during the call an above expected number of prospects, for both telesales calls and sales appointment calls, responded by asking to be sent information.

How to stop the objection: Send me some information.

I don’t know why using the word ‘Interested’ causes the objection Send me some information. I just know from real hands on telesales and appointment setting training with my sales teams that it does.

When they stopped including ‘Interested’ in their telemarketing, sales appointment, and telesales calls, the results increased because we got less prospects asking us to send information when we tried to close.

Actions to increase results

Many of my sales team used the word ‘Interested’ in their sales introduction. They would say, ‘The reason for calling was because you may be interested in...’

It was also used in trial closes such as, ‘Is that something you would be interested in?’

Other lines included:

I’m phoning because you have already purchased XXXX from us and so you may be interested in...

You have registered an interest in our product...

Could I interest you in... Old fashioned, used to be used in retail sales, not a good line to use in any type of sales pitch.

Make some changes with telesales training

Record how many times you get the response: Send me information.

Look at your telesales, telemarketing, and sales appointment pitches, and note where you use the word ‘Interested.’

Replace the line where you use Interested with a better sales line.
Spend some time on this telesales training it can really improve your calls.

Now try out your new telesales, telemarketing, and appointment setting, pitch and measure the results. Record how many times you now get the objection: Send me information.

Then let us know the results by adding a comment to the Sales Training Sales Tips Blog

Just click the link and type in the box it’s that easy.
Add a brief comment or a full page, tell us what works for you.

Make some really effective changes

Make more changes to your telephone appointment pitch and increase your results even more.

The telesales training above is just a small part of the techniques and skills I use with my teams to put together their Sales, Appointment Setting, and Marketing calls and pitches.

Now you can get hold of this unique sales appointment training in this complete workbook course.

A complete training
program for just £24.50
(That’s around $38.00)

All the training comes from hands on experience.

The techniques have been developed by monitoring real calls.

The training is evaluated and proven with calls to real prospects.

We rely on this work book course for our success and to keep our jobs.

The workbook can be used as a personal training program or as a course to present to your team.

You get a step by step guide to creating sales appointment calls.

An exercise program to build your sales pitch.

Trainer notes and slides to support the workbook course.

Everything you need to build a sales appointment call.

You can get this workbook training course now by clicking the Button and start using it today for just £24.50 (That’s around $38.00)

Secure Payment and a Money back guarantee

When you buy the course, and you click the Buy Now button, payments are processed by Pay Pal, so it’s secure and safe.

You have the option of paying by credit or debit card, or using an existing pay pal account.

Any problems downloading the course, or any questions, you can contact me through the contact pages of this site.

I'm so confident about the results you will get that I offer a full money ack guarantee if you use the course and do not make a significant improvement in your results.

Your new start to making sales appointments is just a click away.

You can get more information before deciding to use the course at Cold calling and Appointment making.

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